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Have a question? Our multilingual support team is available around the clock to help with anything related to the platform, your account, or our services.
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Customer Support
Our multilingual support team is ready to help with any platform, account, or service questions.
Address
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
USA
Phone
Global Presence
With teams around the world, we provide support in multiple languages and time zones
North America
New York, San Francisco, Toronto
New York
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
Markets Hours: 9:30 AM - 4:00 PM EST
San Francisco
301 HOWARD STREET
SAN FRANCISCO, CA 94105
Markets Hours: 6:30 AM - 1:00 PM PST
Toronto
199 BAY STREET
TORONTO, ONTARIO, M5L 1E2
Markets Hours: 9:30 AM - 4:00 PM EST
Europe
London, Frankfurt, Zurich
London
1 CANADA SQUARE
CANARY WHARF, LONDON, E14 5AB
Markets Hours: 8:00 AM - 4:30 PM GMT
Frankfurt
MAINZER LANDSTRASSE 50
FRANKFURT, 60325
Markets Hours: 9:00 AM - 5:30 PM CET
Zurich
BAHNHOFSTRASSE 64
ZURICH, 8001
Markets Hours: 9:00 AM - 5:30 PM CET
Asia Pacific
Singapore, Hong Kong, Tokyo
Singapore
ONE RAFFLES QUAY
SINGAPORE, 048583
Markets Hours: 9:00 AM - 5:00 PM SGT
Hong Kong
INTERNATIONAL FINANCE CENTRE
CENTRAL, HONG KONG
Markets Hours: 9:30 AM - 4:00 PM HKT
Tokyo
MARUNOUCHI BUILDING
CHIYODA-KU, TOKYO, 100-0005
Markets Hours: 9:00 AM - 3:00 PM JST
Frequently Asked Questions
Find quick answers to common questions about reaching our team and getting support.